1. Independent information platform
Maqsadi is an independent knowledge and support platform. Maqsadi is not part of, operated by or endorsed by Nusuk, the Saudi Ministry of Hajj and Umrah, any other government body, Hajj provider or travel organiser. Maqsadi does not sell or book Hajj packages.
2. General information, not personal advice
Information on this website, in Maqsadi Assistant, by email and in the community is general guidance. It is not legal, financial, medical, religious or personalised travel advice. Personal circumstances and official conditions may lead to a different outcome.
3. Currency and official sources
Rules, deadlines, prices, availability and the procedures of Nusuk and providers may change without notice. Maqsadi takes care to review information and, where possible, states when time-sensitive content was last checked.
Before registering, paying, booking, cancelling or making another important decision, always verify the current information in Nusuk and with the competent official body or provider. Maqsadi content is not an official confirmation, booking decision or guarantee.
4. Availability and outcomes
Maqsadi does not guarantee that an account will be approved, documents accepted, a particular package available, a payment successful, a visa issued or a journey completed. The relevant official bodies and providers make these decisions and deliver those services.
5. External links and services
Links to external websites and services are provided for convenience and as source references. Maqsadi does not control that external content and is not responsible for its availability, accuracy, security or privacy practices. A link does not automatically mean that Maqsadi endorses the organisation or service.
6. Liability
To the extent permitted by law, Maqsadi is not liable for loss caused because information changed after publication, an external service was unavailable, or a visitor relied on general information without checking the official source.
Nothing in this disclaimer excludes liability that cannot be excluded under mandatory law, including liability for Maqsadi’s intentional acts or deliberate recklessness.
7. Report an error
If you find inaccurate or outdated information, email privacy@maqsadi.com and include the relevant page.